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Privacy Policy

 
What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form or Subscribe to any  email-based service we provide.

Any data we request that is not required will be specified as voluntary or optional.

When registering on our site you may be asked to enter your: name, e-mail address, mailing address, phone number or Zip code. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience
(your information helps us to better respond to your individual needs)

- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

- To send periodic emails

The email address you provide when subscribing to any  Starrmobile of Charlotte LLC service, or when placing an order through Starrmobile of Charlotte LLC and its network of merchants, may be used to send you information and updates pertaining to an order you placed, a service you subscribed to, or about company news, updates, promotions, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

- To administer a contest, promotion, survey or other site feature

- Starrmobile of Charlotte LLC may use "Cookies" information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you access Starrmobile of Charlotte LLC; (b) monitor aggregate site usage metrics such as total number of visitors and pages accessed; (c) track your entries, submissions, and status in any promotions or other activities.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, PCI Scanning to actively protect our servers from hackers and other vulnerabilities. Our servers are physically located behind firewall routers to prevent hacking of customer and member data.

For certain products such as Phone with Plan sales, Starrmobile of Charlotte LLC does not directly capture or process your order information including your credit card, billing address, or any other order specific information. These orders are captured and processed at the appropriate merchant's external website. When you click on a "Buy" button, or any link, graphic, or website component to order any of these products, Starrmobile of Charlotte LLC redirects your browser to the merchant website for that product, where their Privacy Policy takes effect.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Starrmobile of Charlotte LLC also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary: to take precautions against liability; to protect Starrmobile of Charlotte LLC from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Phonezip website; or to protect the rights, property, or personal safety of Starrmobile of Charlotte LLC, our Users, or others.

Third party links

We include links to third party products or services on our website, including those offered by our network of merchants. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Privacy Policies of External Merchants

We work with several external and independent online merchants include, but not limited to, LetsTalk.com, tmiWireless.com, Simplexity LLC, and VMC Satellite. Each merchant maintains their own privacy policy for which we have no control. Please review a merchant's Privacy Policy carefully before deciding to place an order.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on August 31, 2010

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information in our Contact Page.

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act

 
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